FAQ

What is it?

Simply put, an indoor toilet for your furry friend!  Paw-ta-Potty is an all natural, REAL grass alternative to puppy pads and synthetic grass toilets.

 

How does it work?

Once you receive your Paw-ta-Potty just take the lid off, pop the base with the grass inside the upturned lid and then pop it down on the floor.  That's it!  Make sure to keep it in a consistent place each time so your fur-baby knows where to find it.

 

What about the smell?

Because Paw-ta-Potty uses REAL grass, the grass roots will absorb the wee as part of its survival.  This absorbs the smell too!  Plus, no wee wee leaking everywhere!  Sorry, the poo still stinks, and you do have to pick that up.

 

How long does it last?

A Paw-ta-Potty carton will last comfortably for a fortnight with normal use, it can certainly be stretched to a month but keep in mind it will look pretty sad by the end of the month.  That is a full month without soil or nutrients for a live plant.

 

How do I know my pet will use it?

From our experience any already potty trained dog tends to cotton on within 24hrs without much hassle.  They know real grass and they know the drill.  Puppies can be a bit trickier and might need more guidance, every puppy needs training. 

If you are struggling we suggest getting another dog to use it once to get the smell onto it, this usually sorts out the issue fairly quickly.  Remember positive reinforcement works much faster and better than negative! 

 

How do I clean it?

The regular size, you don't!  Awesome right!  OK, so that't not entirely true, you do need to pick up the poo, but the grass will absorb the wee so when the new unit arrives just throw the whole lot in the bit.  Not touching anything.

The large units do require cleaning.  When your new grass replacement arrives, lift your liner out of the beautiful large box, throw out the old grass, give the liner a rinse (if you use a cleaning agent be sure to rinse it well to make sure the chemicals aren't absorbed by the new grass roots) and then put in your fresh, lush turf!  Every now and then you might want to spray and wipe down the outer box too.

 

How does the subscription thing work?

We offer custom subscriptions, either every 1, 2, 3 or 4 weeks.  When you go through the check out you will be prompted to make an account, this will allow you to manage your own subscription whenever you want!

Of course, if you are not sure or have any questions just shoot us an e-mail or message and we can sort it all out for you.  

There is no minimum order and you can cancel any time.

 

What do you mean 'harvest every Monday'?

All of our beautiful grass comes from a family owned and operated turf farm in Tamborine, Queensland.  Every Monday they fire up their harvester and cut fresh, premium turf to be shipped Tuesday.  This means that most first time orders made by Monday 8am will be harvested fresh and shipped same week.  Subscriptions are all harvested and shipped on this schedule also.

 

 

But I need it noooooowwwwwwww!

I know, its super cool, and Amazon totally does overnight shipping!  If you do need it urgently, flick us an e-mail and if we can accommodate an urgent shipment we absolutely will! 

 

Where has this been all my life?

Shhhhhhh, it's OK, we're here now, together, and that's all that matters.